Multimedia Audio Controller driver for EliteBook 840 G6 (2024)

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Multimedia Audio Controller driver for EliteBook 840 G6

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Multimedia Audio Controller driver for EliteBook 840 G6 (3)

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Multimedia Audio Controller driver for EliteBook 840 G6 (5)

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Multimedia Audio Controller driver for EliteBook 840 G6 (6)

tflatt

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‎10-01-201911:45 AM

Multimedia Audio Controller driver for EliteBook 840 G6 (7) HP Recommended

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Product: EliteBook 840 G6

Operating System: Microsoft Windows 10 (64-bit)

I have reimaged an EliteBook 840 G6 and reinstalled allthe driversfrom boththe factory recovery DVD and downloaded from the HP Support site. The Device Manager is still showingissues with the Multimedia Audio Controller.

I pulled a list of all the drivers before reimaging so the driver I am showing as missing is for theIntel« Smart Sound Technology (Intel« SST).

I have searched everywhere and cannot find the driver.

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  • Elitebook 840 G6
  • Microsoft Windows 10 (64-bit)

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1 person had the same question

I have the same question

5 REPLIES 5

Multimedia Audio Controller driver for EliteBook 840 G6 (8)

Multimedia Audio Controller driver for EliteBook 840 G6 (9)banhien

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‎10-01-201903:43 PM

Multimedia Audio Controller driver for EliteBook 840 G6 (10) HP Recommended

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@tflatt

Are you looking for ISST ?

Multimedia Audio Controller driver for EliteBook 840 G6 (11)

Your machine uses Realtek software, not Conexant.

Regards.

BH
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**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Multimedia Audio Controller driver for EliteBook 840 G6 (12)
Multimedia Audio Controller driver for EliteBook 840 G6 (13)

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Multimedia Audio Controller driver for EliteBook 840 G6 (14)

tflatt

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‎10-02-201905:21 AM

Multimedia Audio Controller driver for EliteBook 840 G6 (15) HP Recommended

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Yes, I am aware.

The problem is I tried the audio driver and from the HP site for my model of laptop and it is not resolving the missing driver in Device Manager.

Here is the Hardware ID: PCI\VEN_8086&DEV_9DC8&SUBSYS_8549103C&REV_11\3&11583659&2&FB

Thanks,

Tony

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Multimedia Audio Controller driver for EliteBook 840 G6 (16)

adamk73

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‎10-02-201908:48 AM

Multimedia Audio Controller driver for EliteBook 840 G6 (17) HP Recommended

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I am having this exact same issue. There is no driver on HP's site named Multimedia Audio Controller driver. The hardware ID is the same as well.

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Multimedia Audio Controller driver for EliteBook 840 G6 (18)

adamk73

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‎10-03-201901:18 PM

Multimedia Audio Controller driver for EliteBook 840 G6 (19) HP Recommended

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I am having this exact same issue. There is no driver on HP's site named Multimedia Audio Controller driver. The hardware ID is the same as well.

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Multimedia Audio Controller driver for EliteBook 840 G6 (20)

tflatt

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‎10-15-201911:11 AM

Multimedia Audio Controller driver for EliteBook 840 G6 (21) HP Recommended

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I opened a ticket with HP and they gave me a link to the driver, ftp://ftp.hp.com/pub/softpaq/sp98001-98500/sp98270.exe.

It looks like it could be the needed driver, but our corporate image currently is Windows 10 Enterprise v1703 and this driver I believe looks specifically for v1903 so I could not get it to run.

I am working on getting our OS upgraded.

1 person found this reply helpful

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Multimedia Audio Controller driver for EliteBook 840 G6 (22)

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Multimedia Audio Controller driver for EliteBook 840 G6 (23)

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    Multimedia Audio Controller driver for EliteBook 840 G6 (25)

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      '); $(dropdownContainer).append(DropdownList); //insert the custom container after the select tag dropdownContainer.insertAfter($('#'+actualElId)); //populate the list items populateDropdownList(actualElId, DropdownListId); //Populate the Dropdown Header Value valueReq = $('#'+actualElId).attr('valuereq') if(valueReq!=null && valueReq!="" ){ var valObtained = getParameterByName(valueReq)?getParameterByName(valueReq):getCCLC(valueReq); if(valObtained != null && valObtained != ''){ valObtained = valObtained.toLowerCase(); /*check if language dropdown and customize for cn-zh hk-zh or tw-zh */ if($(this).attr('valuereq')=="lc") { if( getCCLC("cc") == "cn" && valObtained == "zh"){ valObtained = "zh-hans"; // for china return chinese simplified } else if((getCCLC("cc") == "tw" || getCCLC("cc") == "hk") && valObtained == "zh"){ valObtained = "zh-hant"; // for taiwan and hongkong return chinese traditional } } } populateDropdownHeader(actualElId, valObtained); } else populateDropdownHeader(actualElId, "");};populateDropdownHeader = function(elId, val) {//set the dropdown Header Value to the first elem var firstVal = $($('#'+elId).children('option')[0]).html(); $('#'+elId+'_dd_headerValue').empty().append(firstVal); $('#'+elId+'_dd_headerValue').addClass('default'); //set the hidden dropdown value if(!$('#'+elId).children('option').eq(0).prop('disabled')) { $('#'+elId).val(0) } if(val!="" ) { var elem = ""; $('#'+elId+'_dd_list li.elem a span.value').each(function(){ if($(this).html()==val){ //set the dropdown Header Value to the found elem elem = $(this).parents('a').html() $('#'+elId+'_dd_headerValue').empty().append(elem); //set the hidden dropdown value $('#'+elId).val(val); } }); }};populateDropdownList = function(elId, listId) { $('#'+elId).children('option').each(function() { var listItem = $('

    • '); var listItemAnchor = $(''); var spanValue = $(''); var spanImgUrl = $(''); var spanSeoLabel = $(''); var spanRedirectUrl = $(''); var spanClazzType = $(''); var listData = $(this).html(); var dataValue = $(this).attr('value'); if( $(this).attr('hidden') ) { listItem.addClass('hide'); } $(listItemAnchor).append(listData); $(spanValue).append($(this).attr("value")); listItemAnchor.append(spanValue); if($(this).attr("imageurl")){ $(spanImgUrl).append($(this).attr("imageurl")); listItemAnchor.append(spanImgUrl); } if($(this).attr("seo-label")){ $(spanSeoLabel).append($(this).attr("seo-label")); listItemAnchor.append(spanSeoLabel); } if($(this).attr("redirectUrl")){ $(spanRedirectUrl).append($(this).attr("redirectUrl")); listItemAnchor.append(spanRedirectUrl); } if($(this).attr("clazzType")){ $(spanClazzType).append($(this).attr("clazzType")); listItemAnchor.append(spanClazzType); } $(listItem).append(listItemAnchor); $('#'+listId).append(listItem); });};attachClickHandler = function(elId) { $('#'+elId+'_dd').on('click', function(e){ e.stopPropagation(); if(!$(this).hasClass("disabled")) { $(this).toggleClass("open"); if($(this).hasClass("open")) { positionDropdown($(this).attr('id')); } } }); $(window).on("resize.customDropdown", function() { $(".open .dropdown-menu").each(function(){ positionDropdown($(this).parent().attr('id')); }); }); $(document).click(function (e) { e.stopPropagation(); if ($('#'+elId+'_dd').has(e.target).length === 0 && $('#'+elId+'_dd').hasClass('open')) { $('#'+elId+'_dd').removeClass("open"); } }); $('#'+elId+'_dd_list li').on('click', function(){ //set value in the hidden select tag //populate header value selValue = $(this).children('a').children('span.value').html(); $('#'+elId).val(selValue); populateDropdownHeader(elId, selValue); $('#'+elId).trigger('change'); //set focus to the main anchor tag $('#'+elId+'_dd_headerLink').focus(); });};positionDropdown = function(elId){ var diff = 0; var padding = 15; if( $("#"+elId).children(".dropdown-menu").outerWidth() >$("#"+elId).outerWidth() ) { diff = ($("#"+elId).outerWidth() - $("#"+elId).children(".dropdown-menu").outerWidth())/2; } $("#"+elId).children(".dropdown-menu").removeAttr("style"); overflowLeft = ($(window).width() - padding) - ( $("#"+elId).offset().left + diff + $("#"+elId).children(".dropdown-menu").outerWidth() ); overflowRight = ($("#"+elId).offset().left + diff - padding); if(overflowLeft < 0 && overflowRight < 0) { $("#"+elId).children(".dropdown-menu").css("max-width", "" + ($(window).width() - $("#"+elId).offset().left - padding ) + "px" ); diff = 0; } else if(overflowLeft < 0 ) { diff = diff + overflowLeft; } else if(overflowRight < 0) { diff = diff - overflowRight; } $("#"+elId).children(".dropdown-menu").css("left", diff + "px"); }attachKeyboardListeners = function(elId){ //keydown evets for esc/bcksp/tab $('#'+elId+'_dd').on('keydown', function(e) { if(e.keyCode == 8 || e.keyCode == 9 || e.keyCode == 27 ){ //if the user hits backspace, esc, or tab it should close the dropdown if($(this).hasClass('open')){ e.preventDefault(); e.stopPropagation();//to prevent popups from closing $(this).removeClass('open'); } } if(e.keyCode == 13 && !$(this).hasClass('open') ){ $(this).addClass('open') } }); //keypress events for typeahead $('#'+elId+'_dd').on('keypress', function(e) { if(e.keyCode != 37 || e.keyCode != 38 || e.keyCode != 39 || e.keyCode != 40){ key = String.fromCharCode(e.charCode != null ? e.charCode : e.keyCode); clearTimeout(timeOutResetLetters); timeOutResetLetters = setTimeout(function(){ letterPressed = []; },500); letterPressed.push(key); if(getTyped() == letterPressed.join('')){ setTyped(letterPressed.join('')); setCounter(getCounter()+1); } else{ setCounter(1); setTyped(letterPressed.join('')); } typeahead(letterPressed.join(''), this); } }); //To handle typeahed for more than once $('#'+elId+'_dd').on('blur', function(e) { setCounter(1); setTyped(''); }); $('#'+elId+'_dd ul > li').on('mouseover', function(e) { setTypeAhead(this); });};typeahead = function(what, elem){ var els = $('#'+$(elem).attr('id')+' .elem').filter(function(index) { return $(this).children('a').html().toLowerCase().search(what) == 0; }); var index = (typeAheadCounter - 1) % els.length; if(els && els.length > 0 && els[index] && els[index].childNodes[0]){ els[index].childNodes[0].focus(); }}setTypeAhead = function(el){ var hoveredEl = $(el); var hoveredChar = hoveredEl.children('a').html().toLowerCase().split('<')[0][0]; setTyped(hoveredChar); setCounter(0); /* var i = 1; //TODO: revisit for mouse hover logic var els = hoveredEl.parent().children('.elem').filter(function(index) { return $(this).children('a').html().toLowerCase().search(hoveredChar) == 0; }); while(i < els.length){ console.log(hoveredEl+' == '+els); if(hoveredEl == els[i-1]){ setCounter(i); console.log(hoveredChar+', '+i); } i+=1; } */ }var letterPressed = [];var timeOutResetLetters = null;var typeAheadCounter = 1;var typeAheadText = '';function setCounter(val) { typeAheadCounter = val;}function getCounter() { return typeAheadCounter;}function setTyped(val) { typeAheadText = val;}function getTyped() { return typeAheadText;}getSelectedData = function(opt,elID) { var elem = $('#'+elID+'_dd_headerValue'); if(opt=='value'){ return $(elem).children('span.value').html(); } if(opt=='imgurl'){ return $(elem).children('span.imgurl').html(); } if(opt=='seoLabel'){ return $(elem).children('span.seoLabel').html(); } if(opt=='redirectUrl'){ return $(elem).children('span.redirectUrl').html(); } if(opt=='clazzType'){ return $(elem).children('span.clazzType').html(); }}attachChangeListener = function(elId){ $('#'+elId).on('change',function(){ var currentValue = $(this).val(); populateDropdownHeader(elId, currentValue); if(($('#'+elId).hasClass('disabled') || $('#'+elId).prop('disabled')) && !$('#'+elId+'_dd').hasClass('disabled')) { $('#'+elId+'_dd').addClass('disabled'); } else if ((!$('#'+elId).hasClass('disabled') && !$('#'+elId).prop('disabled')) && $('#'+elId+'_dd').hasClass('disabled')) { $('#'+elId+'_dd').removeClass('disabled'); } });}$(document).ready(function() { $("body.PostPage select, body.EditPage select, body.ReplyPage select").addClass("hpStyleDropdown"); getHpStyleDropdown(); /* Workaround for jQuery 'trigger' not launching the event handler inside the closure (LITHIUM.MessageEditorForm.BoardChooser) */ var changeTriggered = false; $('body.PostPage #lia-board, body.ForumPage #sortthreads').on('change', function() { if(!changeTriggered) { changeTriggered = true; $(this)[0].dispatchEvent(new Event("change")); setTimeout(function(){ changeTriggered = false; },100) } }); $('body.PostPage #no-product, body.ReplyPage #no-product, body.EditPage #no-product').on('change', function() { $("#s-products").trigger("change"); });});

    • Multimedia Audio Controller driver for EliteBook 840 G6 (2024)

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