Dyson V11 Troubleshooting: Reasons And Solutions - Clean Home Lab (2024)

Last Updated on March 4, 2023

Dyson’s latest cordless stick vacuum is the V11 Torque Drive.It promises to provide thorough cleaning of the entire house, and more.Dyson designed the V11 to reduce the amount of time it takes to connect to the mains while simultaneously improving suction power.

This guide is all about Dyson V11 troubleshooting. If your Dyson V11 not working you can clean the carpet without a vacuum cleaner:

Reasons why Dyson V11 Not Working

Here are the reasons why Dyson V11 doesn’t work:

Incoming Power Problems

Your Dyson vacuum’s suction motor requires a constant source of energy to operate. This refers to the power that a corded Dyson vacuum receives from the home’s electrical outlet through the wall socket and power cable.

Power for cordless devices is provided by battery packs that are directly attached to the device and are completely charged. These battery packs are charged via a charger that connects to the Dyson vacuum while they are attached to the machine.

Why It Happens

Your Dyson vacuum’s suction motor may not be operating since there is no incoming power source. This indicates that there is no power flowing via the wall socket where the corded vacuum is plugged in. It might be that the wall plug is broken or that there is no power in the entire house.

A similar issue will arise with cordless devices as well, especially if the battery hasn’t been charged. As a result, the suction motor is unable to obtain any of the necessary power to function properly.

How to Fix

• Make sure the wall socket you’re connecting a corded Dyson vacuum model into is functional.
• Try it out with another device or just connect the vacuum to a different functional wall socket.
• Make careful to allow the battery enough time to fully recharge for cordless devices.
• For instance, the majority of Dyson vacuums need 3 hours to charge, but read your user handbook to be certain.
• Additionally, make sure the charger is in good working order.
• Even after you’ve had your battery plugged in for a while, it won’t charge if your charger is broken since it won’t be able to give electricity to your battery.

Faulty Digital Motor Motherboard

A digital motor is found in several Dyson vacuums, especially the brand’s cordless variants. The Dyson vacuums operate remarkably well in part because of the tiny yet powerful suction motor that powers them. Each of those digital motors is connected to a motherboard that has a variety of small electronic parts that manage and supply power to the motor’s many operations.

Why It Happens

The motherboard on the motor is likely to be the cause of a Dyson suction motor failure in one of these models. It’s possible that one of the motherboard’s many electronic components burnt or shorted out, stopping the motor from turning.

If you’ve owned the vacuum for a while, there may be excessive wear and tear to blame for this issue. However, the motherboard might potentially malfunction if it is exposed to excessive heat and moisture.

How to Fix

• A new motherboard cannot, regrettably, be bought separately.
• Rather, you’ll need to buy a replacement motor. The replacement may be offered as a part of a brand-new Main Body unit, depending on the vacuum’s model.

Airflow Problems

Airflow issues, such as partial or complete obstructions, may also be the cause of your Dyson vacuum suction motor not functioning. Temperatures can increase rapidly and result in overheating if a clog hinders airflow in the vacuum.

For instance, a buildup of dust and dirt inside the vacuum might be the problem. Additionally, when the vacuum accidentally suctions in fabric—like a sock or a piece of cloth—this happens frequently.

Why It Happens

Regardless of the cause, the vacuum will be able to detect when airflow is impeded and temperatures rise quickly. The suction motor will not operate at all in Dyson vacuums to prevent excessive overheating.

How to Fix

• Additionally, remove the dust bin from the vacuum and give it a good cleaning. Additionally limiting the airflow of the vacuum, a full bin might exacerbate the issue.
• After cleaning the vacuum, allow it to cool for about an hour. The vacuum won’t begin operating till it has fully cooled down after turning off the suction motor to prevent overheating.

How to Replace a Dyson V11 Battery?

Dyson vacuums will have a “Dyson vacuum no power” issue if their batteries are damaged. There are two cordless models from Dyson that you should be aware of. The design with the screw-in battery is the first. To remove and replace the battery, a few screws must be removed.

In the second design, the battery is clicked in. This particular vacuum is intended for simple battery replacement. Simply “click” to replace the exposed battery pack.

Screw-in Battery

From the Dyson V6 to the Dyson V11, the battery is positioned and secured with screws in the same manner (Torque Drive). Take the following actions if you have one of these models and your Dyson won’t switch on because of a battery problem.

• First, disconnect the vacuum if it is still plugged into the power charger.
• By twice depressing the red lever on the outside of the dust cap, the dust cup may be removed from the vacuum. Don’t squeeze the handle’s trigger when using it.
• Check the vacuum’s bottom towards the front once the dust cup has been removed. There is a little screw keeping the battery in place.
• Before the battery pack can be separated, one more screw needs to be removed. It may be found on the handle’s underside. Finding it is extremely simple. It needs to be in the exact middle.
• The battery should now be accessible after removing both screws. Simply grab the battery pack and pull it down from the bottom of the handle.
• Reverse the process with your replacement battery.

Click-in Battery

• The Dyson V11 Outsize and the Dyson V15 Detect are vacuum cleaner models with click-in batteries. Inside the package of each model is an additional battery pack.
• Simply press down on the battery pack, and it will start to separate. The spare battery pack should then be inserted back into the vacuum.

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Conclusion

Although a Dyson vacuum usually has excellent dependability and durability, it is not perfect. So, as we stated, if your Dyson vacuum won’t switch on, don’t worry too much. We hope that this Dyson V11 Troubleshooting guide gave you the information you required.